Privacy Policy

Last Updated: 14 May 2026

This Privacy Policy describes how ArcaneCombat.info ("we", "us", or "our"), operated by ArcaneCombat Pty Ltd (ABN 12 345 678 901), Level 5, 14 Martin Place, Sydney NSW 2000, Australia, collects, uses, discloses, and safeguards your personal information when you visit our website at https://arcanecombat.info (the "Website").

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, and phone number when you submit a contact form, newsletter subscription, or tournament registration.
• Usage data: Information about how you interact with our Website, including pages visited, time spent, and referring URLs, collected via cookies and analytics tools.
• Device information: Browser type, operating system, IP address, and device identifiers collected automatically when you visit the Website.
• Communications: Any messages or enquiries you send to us via our contact form or email.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and tournament updates if you have subscribed (you may unsubscribe at any time).
• To process tournament registrations and communicate event details.
• To improve the content, functionality, and user experience of our Website.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating the Website (e.g., email delivery services, analytics providers). These providers are contractually bound to protect your information.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for newsletter communications at any time by clicking "Unsubscribe" in any email.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer: